Client Services
Investor communication
Investors with managed funds up to $500,000
As an investor in the Funds, you will receive the following information from us:
| Information | Frequency | Delivery |
| Unit prices | Daily | Website |
| Fund peformance | Monthly | Website |
| Fund fact sheets | Monthly | Website |
| Income distributions | After each fund distributes | Vanguard Online |
| Transaction confirmations | After each transaction | Vanguard Online |
| Transaction statements | Quarterly (if applicable) | Vanguard Online |
| Income distribution statements | Quarterly (if applicable) | Vanguard Online |
| Helm newsletter | Quarterly | Vanguard Online |
Tax statements and guide 
Read PDF guide | Read FAQs |
After 30 June | Vanguard Online |
| Capital gains tax statement and guide
Read PDF guide | Read FAQs |
After 30 June | Vanguard Online |
| Annual report | September | Vanguard Online |
| Vanguard Compass booklet | On application | Post |
| Vanguard Online access and PIN | On application | Post |
Learn more about Vanguard Online® - our web service for Vanguard members
Need help ?
Contact our Client Services team on 1300 655 101 between 8.00am and 6.00pm Monday to Friday, Melbourne time, or email us at clientservices@vanguard.com.au
Vanguard Client Services
Available from 8:00am to 6:00pm, Monday to Friday (Melbourne time)
Calling from outside Australia?
Phone: 1300 655 101
Fax: 1300 765 712
Email: clientservices@vanguard.com.au
Postal address
Vanguard Investments
GPO Box 3006
Melbourne VIC 3001
Calling from outside Australia?
Phone: +61 3 8888 3888
Fax: +61 3 8888 3777
Vanguard ETF enquiries
Please call 1300 655 888
Vanguard Adviser Services
Available from 8:00am to 6:00pm, Monday to Friday (Melbourne time)
Phone: 1300 655 205
Fax: 1300 765 712
